1. Information We Collect
A. Information You Provide Directly
We collect personal information when you:
Request a quote or service
Contact us by phone, email, or through our website
Schedule an appointment
Fill out any form on our site
This may include:
Name
Address
Phone number
Email address
Service details or project information
Any other information you voluntarily provide
B. Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser and device details
Pages visited and time spent
Cookies and tracking data
General usage data for analytics
2. How We Use Your Information
We use your information to:
Provide air duct, dryer vent, and related services
Respond to questions, requests, and service inquiries
Schedule and manage appointments
Improve website performance and customer experience
Send service updates, reminders, or promotions (optional)
Meet legal and regulatory obligations
We do NOT sell your personal information to third parties.
3. How We Share Your Information
We may share your information only in the following situations:
A. Service Providers
Trusted third-party partners who help us with scheduling, billing, advertising, or website operations. These partners are required to protect your information.
B. Legal Requirements
If required by law, court order, or government request.
C. Business Transfers
In the rare event of a merger or business sale, with proper safeguards in place.
4. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and tracking pixels to improve your experience and website performance. You may disable cookies in your browser settings, but some site features may not function properly as a result.
5. Data Security
We use industry-standard administrative, technical, and physical measures to protect your information from unauthorized access, misuse, or loss. While we take strong precautions, no online system is completely secure.
6. Your Rights and Choices
You may:
Request access to the personal information we have about you
Ask us to correct or delete your information
Opt out of marketing or promotional messages
Request details about how your data is used
To make a request, contact us using the information below.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of those third-party sites.
8. Children’s Privacy
We do not knowingly collect or store personal information from children under the age of 13. Our services and website are intended for adults and homeowners.
9. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Cost-U-Less Duct Cleaning
📍 819 Francisco Blvd W, Suite 5310, San Rafael, CA 94901
📞 +1 (707) 210-1683