Terms of Service

Cost-U-Less Duct Cleaning
Effective Date: 12/12/2025

Welcome to Cost-U-Less Duct Cleaning. By accessing our website, scheduling service, or using any of our services, you agree to the terms outlined below. Please read these Terms of Service carefully, as they govern your use of our website and interaction with our company.


1. Services Provided

Cost-U-Less Duct Cleaning offers:

Air duct cleaning

Dryer vent cleaning

Air duct and vent repair

Ventilation installation

Additional indoor air quality and related services

Services may vary by location and availability. We strive to provide accurate descriptions, but we reserve the right to modify service offerings at any time.


2. Scheduling & Appointments

When booking an appointment, you agree to provide accurate contact and service information.
We may contact you via phone, email, or text to confirm appointments, provide updates, or reschedule if necessary.

Appointment availability is not guaranteed until confirmed by our team.


3. Pricing & Payments

All prices are subject to change without notice.
You will receive clear pricing before the start of any service. Additional charges may apply if the technician discovers issues or required work not initially disclosed.

Payment is due at the time of service unless otherwise agreed in writing.

We accept major payment methods, which may include:

Credit/debit cards

Cash

Other approved payment methods


4. Cancellations & Rescheduling

We understand that schedules change. To cancel or reschedule, please contact us as soon as possible.

Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee, at our discretion.


5. Customer Responsibilities

Customers agree to:

Provide safe and reasonable access to all areas requiring service

Ensure pets are secured during service

Disclose known issues with the HVAC or vent system prior to service

Ensure someone 18+ is present during the appointment

We reserve the right to refuse service if unsafe or hazardous conditions exist.


6. Warranties & Guarantees

We stand by the quality of our work. Any warranties or guarantees offered will be clearly stated on your invoice or service contract.

Warranties may be voided if:

Systems are altered by someone else

Damage occurs after our service due to neglect, misuse, or unrelated issues

We do not guarantee HVAC performance, airflow results, or system efficiency beyond the work we perform.


7. Limitation of Liability

To the fullest extent allowed by law, Cost-U-Less Duct Cleaning is not liable for:

Indirect, incidental, or consequential damages

HVAC system failures not caused directly by our work

Pre-existing issues or damages discovered during service

Any damages resulting from customer negligence or undisclosed system problems

Our liability is limited to the amount paid for the specific service performed.


8. Website Use & Intellectual Property

All website content—including text, graphics, images, logos, and design—is the property of Cost-U-Less Duct Cleaning and protected by copyright laws.

You may not copy, reproduce, sell, or distribute any portion of the website without written permission.


9. Third-Party Links & Services

Our website may contain links to third-party sites. We are not responsible for the content, policies, or actions of these external websites.

Any third-party tools or services we use (such as scheduling platforms, analytics, or payment processors) operate under their own terms and privacy policies.


10. Changes to These Terms

We may update these Terms of Service at any time. Changes take effect once posted to this page. Continued use of our website or services means you accept the updated terms.


11. Governing Law

These Terms are governed by the laws of the State of California. Any disputes must be resolved in a California court with appropriate jurisdiction.


12. Contact Information

If you have questions about our Terms of Service, please contact us:

Cost-U-Less Duct Cleaning
📍 819 Francisco Blvd W, Suite 5310, San Rafael, CA 94901
📞 +1 (707) 210-1683